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For all technical related questions, including support, general set up and warranty, please contact our support team. Got a problem with one of our Dash Cams? Or just have a general question! You can reach our superb support team via email.Due to our techniacal support service many customers at the same time and may be a little slower than your expectation. Your patinence is appreciated and we are working hard to ensure all inquires are deal with as swiffly as possible. Thank you.